sbobe Privacy Policy

This page describes what we collect when you use sbobe and how we keep that data protected. We at sbobe process personal information only for the purposes stated in this policy—account management, payment processing, regulatory compliance, and customer support. We do not sell your data to third parties. Our approach is transparent: you can access, review, and request deletion of your personal information anytime.

Our servers and payment processors operate in multiple jurisdictions, which means your data may be stored or processed outside your country of residence. We apply the same security and confidentiality standards regardless of where data is held. This policy explains how we do that and what rights you have over your information.

By using sbobe, you agree to the practices described here. If you do not agree, do not create an account. We update this policy from time to time; continued use of sbobe means you accept the current version.

What Data We Collect

We at sbobe collect information you provide directly: your full name, email address, phone number, national identity number, and date of birth. This information is required to verify your identity and open an account. We also collect information about your account activity—deposits, withdrawals, game history, and support interactions—to manage your account and settle any disputes.

When you deposit or withdraw funds via DANA, e-wallet, mobile banking, local payment, or bank transfer (online payment, e-wallet, mobile banking, local payment), we receive transaction data from the payment partner. This includes the amount, date, payment method, and your name on the payment account. We store this data to reconcile transactions and comply with anti-money-laundering requirements.

We also collect technical data: your IP address, browser type, device information, and usage patterns (which games you play, how long you stay on sbobe, which pages you visit). We use this data to improve performance, prevent fraud, and understand how sbobe is used. We do not collect this data to build marketing profiles; we use it only for internal operations.

Account information

Name, email, phone, identity number, date of birth. Required for account opening and verification.

Transaction data

Deposits, withdrawals, payment method, amounts. Collected from payment partners and stored for reconciliation and compliance.

Game history

Records of your engagement with football markets (Liga 1, Piala AFF, Champions League), live-dealer games, slots, and esports (Mobile Legends, Free Fire, PUBG Mobile).

Technical data

IP address, browser type, device info, usage patterns. Used for fraud prevention and platform optimization.

How We Use Your Data

We use your data to operate sbobe and provide the services you request. Your account information allows us to verify your identity, manage your balance, process deposits and withdrawals, and communicate with you about your account. Your game history allows us to settle outcomes fairly and respond to disputes. Your transaction data is required for payment reconciliation and regulatory compliance (anti-money-laundering screening).

We do not use your data for marketing purposes unless you explicitly opt in. We do not send unsolicited emails or SMS messages about promotions or new games. You control your communication preferences in your account settings. We may contact you about account security, payment issues, or customer service matters regardless of your preference settings.

Our payment partners (online payment, e-wallet, mobile banking, local payment, online payment, and others) receive only the data necessary to process your transaction. We do not authorize them to use your data for their own marketing. If you have questions about how a payment partner uses your data, review their privacy policy directly.

How We Protect Your Data

We at sbobe encrypt sensitive data (passwords, identity numbers, payment details) using industry-standard encryption. Our servers use firewalls, intrusion detection, and regular security updates to prevent unauthorized access. We do not store full credit card numbers or payment account credentials on our servers; payment partners handle that information directly.

Access to your personal data is restricted to sbobe staff who need it to perform their duties (account management, customer support, compliance). All staff sign confidentiality agreements. We conduct regular security audits and maintain incident response procedures in case of any data breach. If a breach occurs, we notify affected users and relevant authorities as required by law.

However, no security system is perfect. We cannot guarantee absolute protection against all attacks. You are responsible for keeping your password confidential and your login credentials secure. If you suspect unauthorized access, change your password immediately and contact our support team.

On sbobe, we hold your data with the same care we apply to our game rules and payment settlements—transparently, securely, and without exaggeration.

Third-Party Processors and International Data Transfer

We use third-party service providers to operate sbobe. These include payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking), cloud hosting providers, customer support platforms, and analytics tools. We share only the minimum data necessary with each provider. All third parties sign data processing agreements requiring them to protect your information and use it only for the purposes we specify.

Our servers and payment processors operate in multiple jurisdictions. Your data may be stored or processed outside Indonesia. When data moves across borders, we apply encryption and security measures to maintain protection. We do not transfer data to jurisdictions with weaker privacy laws without your data's security remaining protected. Your legal rights may differ depending on where your data is stored, but we maintain consistent security standards everywhere.

Cookies and Similar Technologies

We at sbobe use cookies (small files stored on your device) to improve your experience. Session cookies keep you logged in while you browse sbobe; they expire when you close your browser. Preference cookies remember your settings (language, theme, currency). Analytical cookies help us understand how users interact with sbobe (which pages are popular, where users spend time). We do not use cookies for targeted advertising.

You can disable cookies in your browser settings, but some sbobe features may not work properly without them. We do not use tracking pixels or similar technologies to follow you across other websites. Our analytics are for internal use only.

Your Rights Over Your Data

We at sbobe recognize your right to access, correct, and delete your personal data. You can request a copy of all data we hold about you anytime. You can ask us to correct inaccurate information (for example, if your address is wrong). You can request deletion of your data, though we may retain some information for regulatory or dispute-resolution purposes.

To exercise these rights, contact our support team with your request. We will respond within a reasonable timeframe (typically one business day for straightforward requests). Some requests may take longer if we need to search multiple systems or verify your identity. We will not charge a fee unless your request is excessive or repetitive.

If you close your sbobe account, your personal data is retained for the period required by law (usually three to seven years for financial records). After that retention period, we delete or anonymize your data. Your game history and transaction records are kept longer to handle any future disputes.

Children and Account Eligibility

We do not knowingly collect data from children. sbobe is available only to adults of legal age in their jurisdiction. If we discover that an account belongs to a minor, we will close it immediately and comply with applicable child protection laws. Parents or guardians who believe a child has created an sbobe account should contact our support team right away.

Data Retention and Deletion

We at sbobe retain account information and transaction data for as long as your account is active and for the period required by law afterward (typically three to seven years). This retention is necessary for dispute resolution, compliance with anti-money-laundering requirements, and tax documentation. Game history is kept for settlement verification and audit purposes.

When you request account deletion, we remove your personal data from active systems within a reasonable timeframe. However, we may retain transaction records and game history in anonymized form for analytical and compliance purposes. We will not use retained data to contact you or identify you personally.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on sbobe. Your continued use of sbobe after an update means you accept the new policy. If you do not agree with a change, you may request account closure and withdrawal of your balance.

Contact Us About Privacy

If you have questions about this privacy policy, concerns about how we handle your data, or requests to access or delete your information, contact our support team via live chat on sbobe or email. We offer English-language support. We aim to respond to data-related inquiries within one business day.

Our support team can assist with access requests, deletion requests, and questions about specific uses of your data. We take privacy concerns seriously and will investigate and respond to any complaint or inquiry you submit.

Final Note on Your Privacy

We at sbobe are committed to protecting your privacy and operating transparently. We collect only the data necessary to provide sbobe's services—football markets (Liga 1, Piala AFF, Champions League), live-dealer games (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus), and esports (Mobile Legends, Free Fire, PUBG Mobile). We do not build marketing profiles, sell data, or use your information in ways that surprise you.

If you have any concerns about how we handle your information, contact our support team. We are here to answer your questions and respect your privacy rights.